Shipping policy

Shipping Policy

At Loya Store, we aim to deliver your order quickly, safely, and hassle-free. Please review our shipping policy below:

 

Processing Time

• All orders are processed within 1–2 business days.
• Orders placed on weekends or public holidays will be processed on the next business day.

 

Shipping Time & Fees

• Cairo & Giza: Delivery within 2–4 working days — Flat rate: EGP 70
• Other Governorates in Egypt: Delivery within 2–5 working days — Flat rate: EGP 70

Shipping fees are calculated per item and added at checkout.

Delivery Partner

We work with reliable local couriers to ensure timely and safe delivery to your doorstep.

 

Order Tracking

Once your order is shipped, you will receive a confirmation message with tracking details (if available).

 

Delays

While we strive to deliver on time, delays may occur due to high order volume, weather conditions, or courier issues. We appreciate your patience and understanding.

 

Need Help?

If you have any questions regarding your order, please contact our support team at:

cs@loyafashion.com or WhatsApp us directly from the website.